Privacy Policy for Divine Dealz
Effective Date: March 2025
At Divine Dealz, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our online store and make purchases. By using our website, you consent to the collection and use of your personal information in accordance with this policy.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: This includes your name, email address, shipping and billing addresses, phone number, and payment details.
- Non-Personal Information: This includes details such as your IP address, browser type, device information, and browsing activity on our website.
- Cookies: We may use cookies to enhance your experience on our site, track user activity, and improve our services. You can control cookies through your browser settings.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- To Process Orders: We use your information to process and fulfill your orders, including shipping and payment processing.
- Customer Support: To respond to your inquiries and provide customer service.
- Marketing and Promotions: With your consent, we may send promotional emails, newsletters, or special offers.
- Improvement of Our Services: We use non-personal information to enhance our website, products, and customer experience.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following situations:
- Third-Party Service Providers: We may share your information with trusted third-party service providers to help with tasks like payment processing, order fulfillment, and marketing communications. These providers are obligated to use your information only for the purposes of providing services to Divine Dealz.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
As a user based in Johannesburg, South Africa, you have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You may request that we correct or update any inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to applicable laws.
- Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link provided in our emails or contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Divine Dealz
Email: admin@divinedealz.co.za
Address: Johannesburg, South Africa
By using our website and making purchases, you agree to the terms outlined in this Privacy Policy.